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Terms and conditions

Terms and conditions

For cancellations on a date less than 8 weeks from the arrival date cause of Covid 19, we will offer you a voucher for 75% of the amount paid, valid indefinitely.

Agreement exclusively for the reservation of one or more stays in the Bed and Breakfast or for the rental of one or more holiday houses at the estate “Aminata” in Lot, France, Pontcirq.

Article 1 – conclusion of the contract:

The reservation becomes effective when the customer has paid an advance.

Article 2 – length of stay:

This agreement is concluded for a fixed term and the customer can not under any circumstances claim any right to stay at the property or in the house earlier or longer.

Article 3 – capacity:

This agreement is established for a specific number of persons. If the number of clients exceeds this number, the owner is able to deny additional customers. In case of departure of a number of customers higher than those refused, no refund can be considered.

Article 4 – rental in a personal capacity:

The agreement can in no way benefit, even partially, to third parties, unless the owner’s written agreement. Any breach of this last paragraph could result in the immediate termination of the lease to the fault of the tenant, the proceeds of the lease remaining permanently acquired from the owner.

Article 5 – cancellation by the customer:

Any cancellation must be notified by letter or email addressed to the owner. It is only definitive after a confirmation of the owner. Cancellation before the beginning of the stay: The following amounts will be fixed and definitively acquired by the owner:

  1. more than 60 days before arrival: the advance
  2. between 60 en 30 days before arrival: 90% of the total price
  3. less than 60 days before arrival: 100% of the total price
Additional services not consumed will be refunded. For reservations made by mail, telephone or via internet, the client does not benefit from the withdrawal period in accordance with Article L121-21-8 of the French Consumer Code.

Article 6 – cancellation by the owner:

When before the beginning of the stay, the owner cancels the stay, he must inform the customer. The customer, without prejudging recourse for the repair of any damage suffered, will be refunded immediately the sums paid.

Article 7 – arrival:

The client must appear on the specified day and at the times mentioned and confirmed in writing. In case of late or delayed arrival, the customer must notify the owner by telephone.

If the customer for the B&B does not appear on the domain on the planned day of the start of the stay or not within 24 hours after the date of anticipated arrival in case of rental cottage, this agreement is terminated and the owner can dispose of his bed and breakfast or cottage. The deposit remains with the owner who reserves the right to keep the balance of the price of the stay. Additional services not consumed will be refunded.

Article 8 – payment:

The tourist tax (“taxe de séjour”) is a local tax that the customer must pay to the owner who then transfers it to the Treasury.

The balance (including the guarantee in case of a rental cottage*) must be paid the latest 8 weeks before arrival at Aminata. At the end of the stay, the tenant must pay to the owner, the expenses not included in the price.

* A security deposit of 150 euro is required by the owner to cover eventual damage to the house and /or housing furniture and objects caused by the lessee, as well as the loss of keys or objects.

Article 9 – obligations of the tenant

  • The tenant will peacefully use the rented accommodation as well as the furniture and equipment according to the destination which has been given to them by the lease. He will be liable the deteriorations and losses which could occur during the duration of the contract in the premises of which it has the exclusive enjoyment. The tenant will maintain the rented accommodation and will make it in a good state of cleanliness at the end of the contract. If items listed are broken or damaged, the owner may claim their replacement value. Damage or loss must be reported immediately to the owner.
  • During the rental period the cleaning of the cottage is the responsibility of the tenant.
  • Smoking indoors is not permitted. If we notice that this is happening anyway, extra costs will be charged.
  • The tenant can not oppose the visit of the premises if the owner make the request.
  • It is dangerous and forbidden to move stones or use them as toys and to remove plants or flowers.
  • The tenant will not be able to exercise any recourse against the owner in case of theft and depredations in the rented places. You also remain jointly and severally liable for all loss and /or damage to the holiday home, the swimming pool, the garden and the interior (inside and outside) of this, if this is the result of acts or omissions by you or third parties that you have entered the premises with your consent.
  • We have safes available for the rooms (on request and for a fee), in combination with a minibar.
  • The client must respect the peacefulness of the premises and make use of them in accordance with their purpose. He will avoid any noise that can annoy the neighbors.

Article 10 – drinks and food:

For our guests in rooms we have installed a coffee and tea corner. We request you to use this and not bring your own beverage. We also provide (upon request and for a fee) a stocked minibar, in combination with a save.

There is provided enough space to eat outside for the people in the rooms. In bad weather the living room downstairs can be used on request if available. It is forbidden to eat in the rooms.

Article 11 – WiFi:

There is free wifi in the rooms and rental houses. You can request a code for this. The use of the internet and the own equipment during the rental period is entirely at the responsibility of the tenant. Illegal downloading is forbidden, as well as objectionable, immoral activities via the internet.

Article 12 – animals:

The booking confirmation indicates that our customers cannot bring pets. In case of non-compliance with this clause by the customer, the owner may refuse the animals. This refusal can in no way be considered as a modification or a breach of contract on the initiative of the owner, so that in case of departure of the customer, no refund can be considered.

Article 13 – swimming pool and garden:

It is forbidden to dive in the shallow part of the pool. Children must be under the watchful eye of their parents or other adult at any time and both in and around the pool and at the rest of the domain. It is they who remain responsible.

Article 14

The owner is not responsible for any accidents on our property of any kind, inside or outside.